PayCrunch Research · National BLS OEWS May 2025 pay, with the state table still to come

PayCrunch · Retail · SOC 41-1011

The floor supervisor who can find the price the sign got wrong

$77,080national 90th percentile · middle $48,520 / yr
The floor is the report

First-Line Supervisors of Retail Sales Workers in the United States earn a median of $48,520 a year. Pay starts near $33,120. The national 90th percentile is $77,080. This page does not publish a state top-of-range figure.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 (First-Line Supervisors of Retail Sales Workers, SOC 41-1011). Employment 1,121,800. Last checked 22 September 2026. National percentiles via the BLS OEWS release as republished on O*NET OnLine wage tables.

Entry level · national 10th
$33,120
National 90th percentile
$77,080
O*NET education note
High school diploma
Lower disruption Higher exposure The floor is the report
Entry · $33,120 National 90th · $77,080 Middle $48,520

Wages — U.S. Bureau of Labor Statistics, OEWS, May 2025 (First-Line Supervisors of Retail Sales Workers). Entry is the national 10th percentile. The top chip is the national 90th percentile, not a state. The middle half of workers earns $38,590 to $62,130. Hourly equivalents: $15.92, $23.33, and $37.06. O*NET respondents most often said a high school diploma or equivalent is required (52 percent). That is an employer survey, not a license. The marker on the exposure bar is PayCrunch editorial context, not a BLS statistic. Updated 22 September 2026.

Supervise retail sales workers. Greet and recover the complaint, direct the floor, and check that the merchandise is priced and displayed the way the sheet says.

AI tools that fit Retail Supervisor work September 2026

A short list of general tools. This is not a sponsored placement, not a weekly crawl, and not a product review with prices. Use whatever your employer already allows.

ChatGPTSee the vendor

A general assistant for plain-language notes.

How a Retail Supervisor uses it: Turn a floor recovery into steps a new associate can follow, then match them to the store's own sheet.

Microsoft CopilotSee the vendor

AI inside Excel and Outlook.

How a Retail Supervisor uses it: Summarize a week of price-override or shortage notes before you talk to a manager.

Google GeminiSee the vendor

Google's assistant in Search and Workspace.

How a Retail Supervisor uses it: Check a published return rule only from a source you can name, not from a guess.

Retail supervisor: the floor, the price, and SOC 41-1011

First-line supervisors of retail sales workers are SOC 41-1011. The locked chips are entry $33,120, median $48,520, and a national 90th percentile of $77,080. BLS counted 1,121,800 wage-and-salary workers in this occupation in May 2025. The retail-salesperson page is SOC 41-2031, median $35,410. Do not mix the two.

Where the national band sits

The middle half earns $38,590 to $62,130. The step from the median $48,520 to the national 90th percentile $77,080 is $28,560 a year. Key-holder and department-lead work sits inside this occupation's range. This page does not invent a state median.

What the floor actually audits

A wrong sign is a price until someone changes it. An override without a reason is a hole. Coverage means a person on the zone, not a name on a hope list.

Outlook

O*NET reports projected growth for 2024–2034 as a decline (minus 1 percent or lower). O*NET still projects about 125,100 openings a year over 2024–2034 because people leave. A decline in employment is not the same thing as no hiring, and it is not a wage.

Locked wage chips on this page: entry $33,120, median $48,520, national 90th percentile $77,080. SOC 41-1011. If a sentence disagrees with those three figures, the figures win.

How to do the work that sits inside this pay band

These steps stay inside the published national range. They are not a promise that you will be paid the 90th percentile.

1
Fix the price on the fixture, then in the system

A sign that lies is the complaint.

1
Read the sign and the scan.
2
Correct the one that is wrong, using the store's sheet.
3
Tell the lead if the same sku is wrong in more than one place.
Prompt
Turn this price mismatch into a three-step check. Do not invent a markdown I did not paste.
What changesThe guest and the register see the same price.
2
Put a person on the zone that is empty

A covered register with an empty floor is still a miss.

1
Name the empty zone.
2
Move someone who is already clocked in.
3
Call for help when the sheet says the zone cannot be empty.
Prompt
Turn this floor note into a coverage list. Do not add a person I did not name.
What changesThe zone has an owner for this hour.
3
Recover the complaint without inventing the policy

A made-up return rule becomes the next complaint.

1
Listen for the item and the ask.
2
Read the return prompt the store already uses.
3
Get the lead when the prompt does not cover it.
Prompt
List the questions I should ask before I approve this return. Do not invent a policy I did not paste.
What changesThe recovery follows the sheet.

Careers related to Retail Supervisor

Similar pay, same field

Where this can lead

Wages in this list are the national medians printed on those pages. Every new page in this batch uses BLS OEWS May 2025. The step from this median to the national 90th percentile is $28,560.

Never used AI before? Start here (2 minutes).

Paste only facts you already have: a count, a date, a step, a file name. If the draft adds a number, a policy, or a product you did not provide, delete it.

Do not paste account numbers, full customer records, patient information, or anything your employer has told you to keep inside its own system.

Gear for this job

TODO: PC_GEAR is not filled in this batch. No product links and no ASINs until a reviewed list exists. Do not invent ASINs.

What Retail supervisors earn by state

TODO: state-wage table is not filled in this batch. The chips above are national OEWS May 2025 percentiles only. State medians are not estimated here.

Questions
How much does a retail supervisor make?
The national median is $48,520 a year ($23.33 an hour). The 10th percentile is $33,120. The national 90th percentile is $77,080. Source: BLS OEWS May 2025, SOC 41-1011.
Is this the retail salesperson wage?
No. Retail salespersons are SOC 41-2031. Their national median on this site is $35,410.
Why is there no state table?
State medians are a TODO on this page. The figures above are national percentiles only.

Sources

  • Salary (10th, 25th, median, 75th, 90th) — national BLS OEWS May 2025.
  • Employment — national OEWS May 2025 wage-and-salary employment, 1,121,800.
  • Outlook — O*NET reports projected growth for 2024–2034 as a decline (minus 1 percent or lower). Projected openings: about 125,100 a year.
  • Not on this page — state wages, metro wages, and product recommendations.

Check another occupation

These ten pages are the next high-employment OEWS lines that were missing as their own salary URLs.